In one of my previous columns, I had spoken about customer service on the retail front. This time I want to focus...
In one of Gartner’s latest report, it indicated that organisations are leveraging CRM technologies as a major part of their digital initiatives...
The convergence of social media, mobile computing, analytics and the cloud is transforming the way businesses operate, and companies that adopt available...
Comguard this week launched an array of new security solutions from gateprotect for the Middle Eastern market. Included in the new portfolio...